Approach the situation from their point of view. Instead of writing about “password requirements for organization x”, put yourself in their shoes.
#Tips for company newsletters password
If you want end users to get better at password management, you must approach it from their point of view. In order to create interest, you must be in the mindset of helping your end users. Working on a newsletter “as time permits” will rarely lead to a successful outcome. This means assigning specific tasks to specific people due on a certain date. Know this at the beginning and make a real commitment to publish on a regular basis. It is a commitment to providing communication to end users on a regular interval that will help them be more successful. A newsletter (or regular communication) is not a service desk ticket that must be resolved and forgotten. The problem with the reactionary approach is that it is very difficult to maintain the initial motivation and momentum that comes from trying to fix a problem. We see that end users don’t know something they should, so we immediately go into fix-it mode and try to blast out our vast amount of IT knowledge to the rest of the organization. After all, how many times have you said, “if a user just knew x, we could have avoided this whole situation”? As IT professionals we are often predisposed to be a “fixer”. The need for a newsletter often comes as a reaction to some specific event. Use the right-hand menu to navigate.) Make a Commitment (This tutorial is part of our IT Leadership & Best Practices Guide. If you are thinking about doing this in your organization, consider these tips to help make it worth the time invested.
To help improve communications, many groups try and produce a regular newsletter to provide the boarder organization with more information about what’s going on in IT. I’ve yet to see an IT group that is 100% happy with the level of communication it has with the rest of the organization.
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